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Contact Center Standard

OmniTouch Contact Center - Standard Edition

Contact Center - Standard Edition Alcatel-Lucent OmniTouch CC Standard Edition is the ideal solution for companies with contacts centers that are mainly driven by voice interactions, and which address all installations, from small to large capacities. OmniTouch CC Standard Edition offers an embedded solution with the Alcatel-Lucent OmniPCX Enterprise, where the contact center capabilities, such as Supervision and Distribution, are managed within the call server.